If you forget your password, you can retrieve it easily by using the link at the bottom of the Login screen.
- Click the "Forgot your password?" link that appears at the bottom of the Login screen
- Enter your username where it says to on the screen that comes up
- Check your email - you will receive an email that will contain a link to a page where you can reset your password
- Click the link in the email and enter your new password once, then again in the next box to confirm
Note: The password reset page is part of the main INCCRRA website and is used to reset passwords for the Gateways Registry, ExceleRate Illinois, and Gateways i-learning System. INCCRRA is the administering agency for all three systems.